Frequently Asked Questions

Recently sold our Class C on consignment through Johnson Rv. Worked directly with Bob Humphrey at the Oregon office but delivered the Rv to their Gilroy store. Was a little concerned when we got there as they were just starting up operations in Gilroy, but I need not have worried! This was probably one of the most seamless experiences I have had. The RV sold in just about a month. It went up on their website almost immediately. Bob was very communicative throughout the process letting us know what was happening every step of the way. They handled the bank loan payoff and the payment to us and it all went without a hitch. Would be happy to do business with Johnson RV in the future.

My husband and I lost our home in a wildfire almost 3 years ago. Our rebuilding is delayed and we're at a point where we need to explore living in an RV. Our first stop was Johnson RV. Every person we talked with was friendly, knowledgeable, and professional. I truly felt valued as a customer. Nolan and Rudy in the Sales Department were both exceptional. Nolan gave us a thorough tour of the units that might fit our needs. He answered all of our questions and provided valuable information about how each unit might fit our needs. We found a unit we felt would work, but left that day without purchasing it. By the next morning, we had decided to purchase it. I called and Nolan was with another customer, so I left a message. Rudy saw that message and called me back. He provided me with a link to complete the credit application and worked to quickly secure the unit for us. We came in that afternoon to sign the paperwork. I'm very grateful to Rudy and Nolan for the efforts in helping us find and purchase the RV that will be our home for at least a year. We have 3 adults, 4 large dogs, and 3 cats. The 2-bedroom 2-bath floor plan of our RV is the only one we have seen that will be feasible for our family. I'd also like to mention that both Lisa and Ursula in the finance department are great too! We brought one of dogs, Ghost, with us. He was also treated very well. If you brings yours, see Rudy for treats! Ghost is usually anti-treats from strangers. But, Rudy had the magic touch. Ghost was very happy he got to go back the second day!

I made a purchased-on Saturday and Martin helped me. He was really professional, sweet and nice. He helped made my purchased very smooth. He didn't pressure me into buying anything until I'm ready. If you ever stop by Johnson's RV in Gilroy, make sure you ask for Martin.